- NO outside merchandise will be accepted by DJB. All merchandise will be provided at the time of purchase.
- REFUND POLICY- Due to the customization nature of our business, we cannot process refunds or exchanges. Please be sure to verify your shirt style/size/color when submitting payment for your order. Unless otherwise noted, the indicated shirt style/color/size on this order will be used.
- RETURN POLICY- Due to the Covid-19 guidelines, items cannot be returned. All sales are FINAL!!!!
- RETURNS, REFUNDS, CANCELLATIONS: Once an order is placed ALL SALES ARE FINAL. We do NOT accept returns, exchanges, or cancellations. Please contact us at damitajoblingz@gmail.com if you have any problems with your order - within 24-48 hours of receipt.
- SHIPPING POLICY - All orders are complete and shipped within two weeks after full payment has been received. We understand a customer's eagerness to receive their order, however we must emphasize that once your order is shipped it's no longer in our possession and all now in the hands of the USPS. We then have no control over the efficiency or condition in which your order is delivered. Also shipping times are in addition to our processing times.
- TRACKING: We will send out tracking numbers on all boxes that are going UPS and USPS Priority Mail. Tracking numbers are generally sent out in the evening. If you do not receive your tracking number be sure to check any SPAM filters you may have. They love to get caught there! If you received a tracking number via email from us you can track your package easily. Usually, you can just click the link in the email and it takes you to a page where it displays tracking information. If it does not work try the links below:
UPS (United Parcel Service):http://www.ups.com
USPS Priority Mail (US Post Office): http://www.usps.com
- Priority packages are insured if the USPS or UPS tracking shows your order has been delivered please refer to find missing mail for information on finding your missing order and/or filing a claim with USPS or UPS. Once orders have been shipped they are no longer our responsibility.
- SHIPPING HOLIDAYS: Please be aware of holidays and US Post Office holidays. On these days, your box will be packed by us but will not go out until the holiday is over.
- WEEKENDS: If you place an order after 10:00am Friday, it may not be processed until Monday morning. There are several US legal holidays that occur on Mondays. Be aware that we cannot ship USPS parcels on those days.
- Bad Addresses: Please double check your shipping address as you enter it. Relying on your browser's auto-fill is a mistake. Why? Because it makes mistakes all the time. We ship packages to the address you provide. It is up to you to provide a correct and complete address. If we ship to a wrong address and it comes back to us, we will restock your order and issue a refund for the product only not the shipping. Take a moment to double check and check again before hitting that submit button, please!
- UPDATES: We do our best to provide daily updates if there are shipping delays.